VVS diamond 3 rows 20mm S925 silver Gramoxone bracelet necklace men’s Hiphop Cuba chain fashion accessories for men and women.

Q1: What materials are used in your jewelry?
A1: Most of our jewelry is crafted from 925 sterling silver, with some pieces available in gold or brass, catering to a variety of preferences and needs.

Q2: Do you offer free samples for quality checks?
A2: We welcome sample orders, but a sample fee is required. This fee will be deducted from your total when you place a bulk order.

Q3: What is your minimum order quantity (MOQ)?
A3: Our MOQ ranges from 1 to 30 pieces, depending on the product. Please contact our sales team with your preferred items for detailed information.

Q4: Can you engrave my logo on the jewelry? Do you offer OEM/ODM services?
A4: Yes, we accept custom logos and provide both OEM and ODM services. With nearly two decades of experience in jewelry manufacturing, we can create pieces based on your samples, designs, images, or even just an idea. For more details, feel free to contact us.
Custom Order Process: Inquiry → Confirm Product Details → Pay Mold Fee → Confirm CAD Draft → Quote → Initial Payment → Produce Mold & Sample → Confirm Sample → Mass Production → Balance Payment → Shipment → Track Shipment → Delivery.

Q5: How is your jewelry packaged?
A5: Typically, our jewelry is packaged in polybags, bubble bags, and paper boxes. We also offer custom packaging upon request.

Q6: What are the shipping methods and delivery times?
A6: We ship worldwide via DHL, FedEx, TNT, and UPS, with delivery times ranging from 3 to 15 days. China Post shipping takes 15 to 30 days.

Q7: What is your lead time?
A7: For in-stock items, we can arrange shipment within 48 hours. For bulk orders, production time ranges from 3 to 25 days, depending on the order quantity and style.

Q8: What is your monthly production capacity?
A8: Our factory can produce up to 100,000 pieces per month.

Q9: What payment methods do you accept?
A9: We accept various payment methods, including Alibaba Trade Assurance (BOLETO, MasterCard, Visa, e-Checking, PAYLATER, T/T), PayPal, Western Union, and direct T/T transfers.

Q10: Do you offer after-sales warranty service?
A10: Yes, we provide a refund or replacement if any quality issues such as fading or stone loss occur within 30 days of receipt. Additionally, we offer a one-year after-sales warranty service, although shipping charges may apply.